jalimax Privacy Policy

This Privacy Policy ("Policy") describes how jalimax ("we," "us," or "our"), the operator of the online gaming platform accessible at jalimax.net, collects, processes, stores, discloses, and protects the personal information of players and visitors ("you" or "User") in connection with your use of the jalimax website and all associated services.

jalimax is committed to complying with the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC). Where applicable, we also observe internationally recognized data protection standards.

By registering an account on jalimax, accessing the Platform, or otherwise providing your personal data to us, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal information as described herein. If you do not agree with this Policy, you should discontinue use of the jalimax Platform immediately.

jalimax collects the following categories of personal data, depending on how you interact with our Platform:

jalimax collects personal data through the following methods:

• Directly from you — when you complete the account registration form, submit KYC documents, make deposits or withdrawal requests, contact our support team, or respond to promotional surveys.
• Automatically via technology — when you visit jalimax.net, our servers and analytics systems automatically record technical and usage data such as your IP address, browser fingerprint, pages visited, and session activity through cookies and similar tracking technologies.
• From payment processors — when you initiate a transaction, our payment partners (e.g., GCash, Maya, BPI, BDO) transmit transaction confirmation data to jalimax to complete the deposit or withdrawal process.
• From identity verification services — where we use third-party KYC providers to verify the authenticity of government-issued ID documents, those providers may share verification results and associated metadata with jalimax.
• From fraud prevention and security services — third-party fraud detection tools may provide risk signals and device reputation data that we cross-reference with your Account activity to prevent unauthorized access and financial crime.

jalimax processes your personal data only where a valid legal basis exists under the Data Privacy Act of 2012. The table below maps our processing purposes to their corresponding legal bases:

jalimax does not sell, rent, or trade your personal data. We share your personal information only in the following limited and controlled circumstances:

• Payment Service Providers: GCash, Maya (PayMaya), BPI, BDO, UnionBank, Metrobank, 7-Eleven Cliqq, Coins.ph, and cryptocurrency processors receive the minimum data required to process your financial transactions.
• KYC and Identity Verification Partners: Specialist third-party providers that verify the authenticity of government-issued IDs submitted during the KYC process. These partners operate under strict data processing agreements and may not use your data for any other purpose.
• Game Content Providers: Third-party game studios that power jalimax's casino games may receive anonymized or pseudonymized session data required to deliver and audit game outcomes. They do not receive your full identity data.
• Fraud Prevention and Security Services: Specialist providers that help jalimax detect and prevent unauthorized access, account takeover, money laundering, and other fraudulent activity.
• Regulatory and Law Enforcement Authorities: jalimax is legally required to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities upon valid legal request or where disclosure is required by applicable law.
• Professional Advisors: Legal counsel, auditors, and accountants engaged by jalimax may access personal data on a need-to-know basis under binding confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or asset sale involving jalimax, personal data may be transferred to the acquiring entity, subject to equivalent privacy protections and prior notice to affected Users where legally required.

jalimax uses cookies and similar tracking technologies (including local storage, session storage, and pixel tags) to operate the Platform, analyze usage, and — where you have consented — deliver relevant promotional communications.

The cookies we use fall into the following categories:

• Strictly Necessary Cookies: Required for the Platform to function. These enable session management, authentication (keeping you logged in after jalimax Login), and security features. You cannot opt out of these cookies while using jalimax.
• Performance & Analytics Cookies: Used to understand how players interact with the Platform — which pages are visited most, where users drop off, and how features are used. This data is aggregated and used to improve jalimax services. These cookies require your consent.
• Functional Cookies: Remember your preferences such as language setting, last visited game category, and responsible gaming settings, so you do not need to reconfigure them on each visit.
• Marketing Cookies: Used, with your consent, to track whether you arrived at jalimax via a specific promotional campaign, enabling us to measure campaign effectiveness. jalimax does not use marketing cookies for cross-site behavioral advertising on third-party websites.

You can manage your cookie preferences at any time through the cookie settings panel accessible from the footer of jalimax.net. Note that disabling non-essential cookies may affect the functionality and personalization of certain Platform features.

jalimax implements technical, organizational, and physical security measures appropriate to the sensitivity of the personal data we hold, including:

• Encryption in Transit: All data transmitted between your browser or device and jalimax servers is encrypted using TLS (Transport Layer Security) 1.2 or higher.
• Encryption at Rest: Sensitive personal data — including KYC documents, financial records, and password hashes — is encrypted at rest using AES-256 or equivalent standards.
• Access Controls: Access to personal data within jalimax is governed by a strict need-to-know policy. Staff access is role-based, logged, and subject to regular audit review.
• Password Hashing: jalimax never stores your account password in plaintext. Passwords are hashed using a strong adaptive hashing algorithm (bcrypt or equivalent) before storage.
• Penetration Testing: jalimax's Platform undergoes periodic security assessments and penetration testing by qualified security professionals to identify and remediate vulnerabilities.
• Incident Response: jalimax maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the NPC within 72 hours of becoming aware, and notify affected individuals without undue delay as required by law.

jalimax retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted from jalimax's systems or irreversibly anonymized so that it can no longer be attributed to any individual.

Under the Data Privacy Act of 2012, as a data subject you have the following rights in relation to your personal data held by jalimax:

jalimax is strictly an adult gaming platform. In accordance with Philippine law and PAGCOR online gambling regulations, registration and participation on jalimax is limited to individuals who are 21 years of age or older.

jalimax does not knowingly collect, process, or store personal data from individuals under the age of 21. Our KYC verification process is specifically designed to confirm that every account holder meets the minimum age requirement before any gameplay or financial transactions are permitted.

If jalimax becomes aware that personal data has been collected from an individual under 21 years of age — whether through a misrepresentation during registration or any other means — we will immediately:

• Suspend and permanently close the relevant Account.
• Void all wagers and forfeit all associated winnings in accordance with our Terms & Conditions.
• Return any deposited balance (minus any amounts required to be retained under applicable law) subject to KYC completion by a legal guardian.
• Securely delete all personal data associated with the underage account, subject to any mandatory retention obligations.

If you are a parent or guardian and believe that a minor under your care may have created a jalimax account, please contact our support team immediately at [email protected] (plain text only).

jalimax's primary operations and data storage infrastructure are based in the Philippines. However, some of our third-party service providers — including game content providers and certain technical infrastructure partners — may be located outside the Philippines and may process personal data in other jurisdictions.

Where personal data is transferred outside the Philippines, jalimax ensures that appropriate safeguards are in place to protect your information, including:

• Transferring data only to countries recognized by the NPC as providing an adequate level of data protection, or
• Implementing standard contractual clauses or data processing agreements approved by the NPC that bind the receiving party to data protection standards equivalent to those required under Philippine law, or
• Relying on the recipient's binding corporate rules where applicable.

By using jalimax and providing your personal data, you acknowledge that your information may be processed in jurisdictions outside the Philippines where data protection laws may differ. jalimax takes all reasonable steps to ensure your data remains protected regardless of where it is processed.

The jalimax Platform may contain references to third-party game providers, payment processors, and other services. Where such services involve separate interfaces or privacy practices, those third parties operate their own privacy policies independent of jalimax.

jalimax is not responsible for the privacy practices, data security measures, or content of any third-party services accessed in connection with jalimax game delivery or payment processing. We encourage you to review the privacy policies of any third-party service providers you interact with through the jalimax Platform.

jalimax reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC guidance, or operational requirements. When we make material changes, we will:

• Post the updated Privacy Policy on this page with a revised effective date displayed at the top.
• Send an email notification to the address registered on your jalimax Account at least seven (7) days before material changes take effect.
• Display a prominent notice on the jalimax Platform drawing your attention to the updated Policy.

Your continued use of the jalimax Platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of and consent to the updated terms. If you do not agree with the revised Policy, you should close your Account and cease using the Platform before the changes take effect.

jalimax has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 17-01. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jalimax, please contact:

• Data Protection Officer, jalimax
• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, including Philippine public holidays
• Response Time: Acknowledgment within 5 business days; substantive response within 30 calendar days

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.